Privacy Policy
This policy explains how Exfera collects, uses, stores and protects the data submitted through the website form and direct contact channels.
1. Data we collect
When you submit the website form, we may collect your name, company, email, product or segment, commercial interest, written message and basic technical metadata such as IP address and submission date.
2. Why we use your data
We use the submitted data to respond to inquiries, evaluate commercial fit, organize outreach-related conversations, follow up on requests and keep a basic record of communication history.
3. Legal basis
By voluntarily submitting the form, you consent to being contacted by Exfera for commercial purposes. In situations related to service continuity, lead qualification and platform protection, data may also be processed under legitimate interest compatible with the nature of the contact.
4. Sharing
We do not sell personal data. It may be accessed only by the team responsible for Exfera and by service providers strictly necessary to operate the website and email workflow.
5. Storage and security
We apply reasonable technical measures to reduce the risk of unauthorized access, form abuse and public exposure of submitted records. This includes request throttling, access controls and a preference for storing operational records in a private runtime area outside public pages whenever the hosting environment allows it. However, no internet-connected environment can be considered completely immune to risk.
6. Your rights
You may request confirmation of processing, access, correction, update or deletion of your data when applicable. You may also withdraw consent for future commercial contact.
7. Contact
If you have questions about this policy or requests related to personal data, contact contato@exfera.com.br.